3 April 2002
Passengers urged to avoid traveling at peak time during Ching Ming holiday
 
The Kowloon-Canton Railway Corporation (KCRC) today called on passengers who travel to Shenzhen during Ching Ming holiday to better schedule their journeys and to cross the boundary outside peak hours to avoid congestion.
A spokesman for the KCRC said passenger traffic to Shenzhen is expected to build up this Thursday evening (4 April) and on Friday morning (5 April). He said passengers should avoid, as far as possible, crossing the boundary during these busy times.
Due to the renovation works at the Joint Inspection Terminal Building in Shenzhen, cross-boundary passenger traffic will be slightly affected. KCRC will maintain close coordination with government departments and the boundary authorities so that effective measures can be taken to tie in with the handling capacity both on the Hong Kong and Shenzhen boundary checkpoints during the peak period, the spokesman said.
KCR East Rail will closely monitor cross boundary passenger flow and if necessary, train services will be regulated and passengers will be requested to queue up at station concourses for a ticket quota to Lo Wu to reduce overcrowding at Lo Wu platform. Passengers going to Sandy Ridge may purchase "Sandy Ridge" tickets from special ticket counters when the Lo Wu ticket quota system is implemented.
Passengers traveling to Shenzhen during long holidays are advised to listen to radio announcements or call the East Rail Customer Services Hotline on 2602 7799 to obtain information on cross-boundary service arrangements at Lo Wu. The hotline information will be updated every half an hour. Moreover, passengers should be patient while waiting for immigration clearance.
The boundary at Lo Wu is open from 6:30 am to 12 midnight. The first northbound train departs from Hung Hom Station at 5:30 am, while the last northbound train that cross-boundary passengers can take departs from Hung Hom Station at 11:07 pm.