20 December 2002
KCR East Rail has good safety record
 
The KCR East Rail has achieved remarkable safety performance and is one of the safest railways when compared with 20 other medium or large metro railways worldwide.
Mr Y T Li, Director East Rail, Kowloon-Canton Railway Corporation, said at the opening ceremony of the KCR East Rail Safety Campaign that in the first 11 months of 2002, KCR East Rail has only 0.62 passenger injured for every million passengers carried. No fatality has been recorded per billion train trips.
Mr Li said KCR East Rail’s objective is to provide passengers with a safe, reliable, efficient and value-for-money service. It has consistently maintained a very good safety record.
This year’s safety campaign focuses on the safe use of escalators. The campaign also encourages passengers to help senior citizens and passengers carrying bulky luggage, and encourage them to use lifts.
The number of escalator accidents on KCR East Rail remained high during the year. To improve the situation, KCR East Rail revised luggage regulations in April by restricting the size and number of luggage that can be carried on board.
A number of measures are implemented on a trial-basis to reduce escalators incidents. These include: setting up of bollards at the escalator landings in Mongkok and Hung Hom Stations to encourage senior citizens and passengers with bulky luggage to use lifts; and broadcast messages to remind passengers to hold the handrail when they use the escalators at Kowloon Tong and Hung Hom Stations.
Today’s ceremony was also officiated by Mr Wong Shing Chi, Chairman of the North District Council Traffic and Transport Committee, Mr Chan Ping, Chairman of Taipo District Council Traffic and Transport Committee and Mr Yeung Cheung Li, Chairman of Shatin District Council Traffic and Transport Committee.
KCR East Rail has recruited nearly 100 railway ambassadors of different age, who are passengers, students, members of social service organisations and East Rail’s Passenger Liaison Group. Starting from today, the safety ambassadors and East Rail front line staff will wear a Safety Ambassador badge and will be posted at stations to promote escalator safety and help those in need when using escalators and lifts.
 
Mr Y T Li, Director East Rail officiated at the opening ceremony of East Rail Safety Campaign today. A group of passengers, students, members of social service organizations and East Rail’s Passenger Liaison Group were appointed as Safety Ambassadors at the ceremony. They will be posted at stations to promote escalator safety and help those in need when using escalator and lifts in the coming months.
 
Bollards have been set up at the escalator landings in Mongkok and Hung Hom Stations to encourage senior citizens and passengers with bulky luggage to use lifts.
 
Attractive wall stickers have been put up at stations to lead passengers in need to use lifts.