29 April 2004
KCRC well prepared for the Labour Day Golden Week
 
The Kowloon-Canton Railway Corporation (KCRC) will put in place a series of special measures to cope with the expected heavy cross-boundary traffic during the coming Labour Day holiday.
KCRC General Manager, East Rail Operations Mr Anthony Yan said the Corporation expected a large number of Mainland visitors coming to Hong Kong via Lo Wu during the weeklong Mainland holiday, the Golden Week, both in groups or on an individual basis.
To ensure smooth and efficient services to passengers, KCRC will set up two special ticket counters at the arrival hall of the Lo Wu checkpoint and another three ticket counters at the Customer Services Centre of Lo Wu Station to sell single ride tickets to visitors. These counters will supplement the existing eight ticket counters.
Mr Yan added about 30 additional staff would be deployed at Lo Wu to direct passenger traffic and provide assistance to visitors, bringing the total number of staff at the station to around 50 per shift. KCRC would also maintain a close liaison with relevant Government departments at the Joint Command Centre at Lo Wu to ensure a smooth operation at the checkpoint.
"On the mornings of 1 and 2 May, when the influx of Mainland visitors is expected to peak, three additional southbound trains will depart from Lo Wu," he said.
He said train frequency could be further stepped up if there was such a need.
Separately, to attract more Mainland visitors to ride on through trains, KCRC has joined hands with Hong Kong Jockey Club to offer an exclusive "Racing Dining Package" to Mainland through train passengers at a special price of $280 each. The package is valid from 1 May to 16 June 2004.
Mr Yan also noted that northbound services would be regulated during the Labour Day holiday to cope with the anticipated increase in the number of travellers to the Mainland via the Lo Wu checkpoint.
Local passengers travelling to the Mainland via Lo Wu are advised to listen to radio announcements or call the KCRC hotline at 2929 3399 to obtain information on cross-boundary service arrangements at Lo Wu before starting their journeys.
Mr Yan also reminded passengers to take note of the opening hours of the checkpoint when planning their journeys. The checkpoint is open from 6:30am to 12 midnight. The first and last northbound trains depart from Hung Hom Station at 5:30am and 11:07pm respectively.
Meanwhile, to prevent the spread of Sars (Severe Acute Respiratory Syndrome), KCRC will continue to use 1:99 diluted bleach to clean all stations and trains, including Ktt, every day. The filters of the air-conditioning systems of trains and stations are replaced or cleaned regularly. Notices have been put up and broadcasts are made at stations to remind passengers to pay attention to the Sars symptoms and personal hygiene.
KCRC has reminded staff of the guidelines from the Department of Health and Transport Department on how to prevent Sars. All Ktt train attendants and chief stewards are required to take temperature before assuming duties on the train and after arriving at Hong Kong.
KCRC will closely monitor the latest development of Sars and take appropriate preventive measures.